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Troubleshooting steps for screen flickering issue. 1. Restart in BIOS mode, if the flickering continues, it's a hardware. Hit F10 during startup to access bios mode. 2. If the flicker stops in BIOS mode, it could be windows/drivers issue. Download graphics driver from hp.com and install it. 3. If still flicking continues in BIOS mode, you can claim warranty with us.